Business English – negotiations



Business English – negotiations


Negotiation is a dialogue between two or more parties (people) with the intention to reach an outcome, which is beneficial for both parties. Negotiations are a resolution of a conflict, where two parties have different and/or conflicting wants or needs.

You can negotiate to get a promotion or raise, negotiate to decide on an investment or project, negotiate with clients to make a sale.

But negotiations are a common part of our everyday life and don’t only take place in a business surrounding. We can negotiate for the price of produce at a market, negotiate the price of an apartment, and negotiate with our partner where we want to spend the holidays.

The most important thing about negotiations is listening to the other party and considering what they are saying as well as clearly communicating our needs and finding a common ground.


Here are some vocabulary words which can be useful during negotiations:

Accept – to give an affirmative reply to an offer

Alternative – another option

Bargain – to negotiate the terms of an agreement

Bottom-line – the lowest somebody is willing to go

Compensate – make up for a loss

Comply – agree

Compromise – a resolution of an issue through concessions of both parties

Concession – the act of yielding, conceding, giving in

Confront – to present an issue

Consensus – agreement by all parties

Cooperation – working together

Decline – refuse

Demand – a need or expectation that one believes he deserves

Require – need for a specific purpose, make necessary

Flexible – open to suggestions and change

Indecisive – having a difficulty making a decision

Leverage – strategic advantage

Objective – goal

Proposal – an offer

Yield – to surrender, submit


Here you will find phrases and exemplary sentences, which can be used at different stages of negotiations:


Finally some tips to help you in negotiations:

–          Be prepared (know what you want and what you are willing to give up)

–          Treat the other party with respect

–          Be open and communicative

–          Try to find common ground and a mutually beneficial outcome

–          Be confident, but not arrogant

–          Pay attention to body language

–          Depending on the situation consider negotiation techniques and hard negotiations


Follow us on Facebook and Twitter and don’t miss another article on

Find your perfect language school Search CourseFinders to find the course for you